Shipping policy

Shipping Policy

At Plus Peppers, we aim to process and deliver your order as quickly and smoothly as possible.

Processing Time

Orders are typically processed within 1–2 business days after payment has been confirmed. Orders placed during weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery time is usually 3–7 business days, depending on your location and the selected shipping method.

Please note that delivery times are estimates and may vary due to courier delays, high order volumes, weather conditions, public holidays, or other factors outside our control.

Shipping Confirmation

Once your order has been dispatched, you may receive a confirmation email with shipping details and tracking information, where available.

Delivery Address

Please ensure that your shipping address is correct before placing your order. Plus Peppers is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided at checkout.

Delivery Issues

If your order has not arrived within the estimated delivery window, please contact us at:

info@pluspeppers.com

We will do our best to assist you and help resolve the issue.

Lost or Delayed Packages

Once an order has been handed over to the delivery provider, delivery times and handling are the responsibility of the courier. However, we will support you in contacting the courier where possible.